Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Essential cookies
These are cookies that are required for the operation of our website. These essential cookies are always enabled because our website won’t work properly without them. They include, for example, cookies that enable you to play videos, listen to podcasts, and search on our website. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our website.
Analytics cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Personalisation Cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Advertising cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose so that they can serve you with relevant advertising on their websites.
Use of Web Beacons
Some of our Web pages may contain electronic images known as Web beacons that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Cookie Name | Description | Category | Duration |
| _evga_# | This Salesforce cookie is used to present users with customized content based on their user behavior. | Optional | 13 Months |
| _fbp | This Facebook cookie tracks user behaviour and is used to deliver advertising. | Optional | 90 Days |
| datr | This Facebook cookie identifies the web browser being used to connect to Facebook independent of the logged in user. | Optional | 12 Months |
| dpr | This Facebook cookie helps us record the device pixel ratio of your screen and whether or not you’ve enabled high-contrast mode, so that we can render our sites optimally. | Optional | 24 Months |
| sb | This Facebook cookie allows us to identify and distinguish between different browsers. | Optional | 24 Months |
| wd | This Facebook cookie helps us record the dimensions of your screen and windows so that we can render our sites and apps correctly. | Optional | 7 Days |
| _ga | This Google cookie is the main cookie used by analytics, and enables the service to distinguish one visitor from another. | Required | 13 Months |
| _ga_# | This Google cookie is used to track and store page views. | Required | 13 Months |
| _gcl_au | This Google cookie is used to store and track conversions to help with advertising campaigns. | Optional | 90 Days |
| _gid | This Google Analytics cookie is used by ShareThis to distinguish users. | Optional | 1 Day |
| DSID | This Google cookie is used to identify a signed-in user on non-google sites to determine if the user has agreed to ad-personalisation. | Optional | 14 Days |
| IDE | This Google cookie is used to show Google ads on non-Google sites. | Optional | 9 Months |
| Ar_debug | The Google cookie is used for debugging purposes. | Optional | 1 Month |
| _hjSessionUser_# | This HotJar cookie is set when the customer first lands on a page. It is used to persist the Hotjar User ID, unique to that site on the browser. | Optional | 12 Months |
| _hjSession_# | This HotJar cookie ensures subsequent requests in the session window are attributed to the same session. | Optional | Session duration |
| _hjDonePolls | This HotJar cookie is set when a user completes an on-site survey. | Optional | 12 Months |
| _hjMinimizedPolls | This HotJar cookie is set once a visitor minimizes a Feedback Poll widget. | Optional | 12 Months |
| _hp5_event_props.# | Tracks specific user interactions or events on the website for analytics purposes. | Optional | 13 Months |
| _hp5_let.# | Used for user insights. | Optional | 13 Months |
| _hp5_meta.# | Stores metadata related to user interactions, such as timestamps or user IDs, for analytics. | Optional | 13 Months |
| Ajs_anonymous_id | Used to track number of visits to our site. | Optional | 12 Months |
| Ajs_user_id | Used to track number of visits to our site. | Optional | 12 Months |
| _cs_c | This ContentSquare cookie contains the number of pages viewed in the current session. | Optional | 13 Months |
| _cs_id | This ConsentSquare cookie contains the user ID. | Optional | 13 Months |
| NEXT_LOCALE | This cookie is used to keep track of the user's browsing language so that we can improve the user experience by always providing the language chosen by the user. | Optional | Session duration |
| _BEAMER_FIRST_VISIT_# | This GetBeamer.com cookie stores the date of this user’s first visit to the site. | Optional | 9 Months |
| _BEAMER_USER_ID_# | This GetBeamer.com cookie stores an internal ID for this user. | Optional | 9 Months |
| _fid_# | This SalesForce cookie supports identification of new and returning customers. | Optional | 13 Months |
| Didomi_token | This Didomi cookie contains consent information for custom purposes and vendors, as well as Didomi-specific information. It determines which cookies the user has accepted. | Required | 12 Months |
| Euconsent-v2 | This Didomi cookie contains the IAB TCF consent string and consent information for all the standard IAB vendors and purposes. It determines which cookies the user has accepted. | Required | 12 Months |
| jwplayer.bandwidthEstimate | This JWPlayer cookie estimates the users bandwidth to enhance video performance. | Required | Persistant |
| jwplayer.mediaIds | This JWPlayer cookie is essential for playing videos on our website. | Required | Persistant |
| jwplayerLocalId | This JWPlayer cookie is used to determine the optimal video quality based on the visitor's device and network settings. | Required | Persistant |
| AWSALBTG | AWS Application Load Balancer Cookie: The ASWALBTG is a load balancer-generated cookie for Weighted Target Groups. It is used to honour sticky sessions and enable target group stickiness. | Required | 1 Week |
| AWSALBTGCORS | AWS Application Load Balancer Cookie: This load-balancing cookie is managed by AWS, and is for Weighted Target Groups associated with cross-origin resource sharing (CORS) requests. | Required | 1 Week |
| wizardHidden | Used to determine if the user has hidden a help wizard already or not. | Required | Session duration |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the OneTrust Cookie Law Compliance Solution. | Optional | 12 Months |
| OptanonConsent | This cookie is set by OneTrust's cookie compliance solution. It stores information about the categories of cookies that the site uses and whether visitors have given or withdrawn their consent for the use of each category. | Optional | 12 Months |
| cfz_amplitude | This cloudflare/amplitude cookie measures user interaction on the website. | Optional | 12 Months |
| cfz_google-analytics_v4 | This cloudflare/amplitude cookie measures user interaction on the website. | Optional | 12 Months |
| cfzs_amplitude | This cloudflare/amplitude cookie measures user interaction on the website. | Optional | Session duration |
| cfzs_google-analytics_v4 | This cloudflare/amplitude cookie measures user interaction on the website. | Optional | Session duration |
| sparrow_id | This Cloudflare cookie maximises network resources, manages traffic, and protects our site from potentially malicious traffic. | Optional | 7 Months |
| Drupal.visitor.autologout_login | This enables us to see when a user first logged in, so we know when to auto log the user out. | Required | 12 Months |
| SSESS# | Drupal session cookie only used for administrators. | Required | 1 Month |
| fankit2_elements.currentElementIndexToEvent | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| apollo-cache-persist | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_elements.votes | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_dataCapture | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_lvisID.info | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_quickFireQuiz | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| enmasse_session_id | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_teamSelector | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_scaffold | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_user | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_freestyletrivia | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| fankit2_init-time | This Monterosa fan engagement cookie is required for our gamification platform. | Required | Persistant |
| The following cookies are used by provider Okta, over which we have no control. | |||
| auth0 | Used to implement the Auth0 session layer. | Required | Session duration |
| auth0_compat | Fallback cookie for single sign-on on browsers that don’t support the sameSite=None attribute. | Required | Session duration |
| did | Device identification for attack protection. | Required | Session duration |
| did_compat | Fallback cookie for anomaly detection on browsers that don’t support the sameSite=None attribute. | Required | Session duration |
| _fbp | This Facebook cookie tracks user behaviour and is used to deliver advertising. | Required | 90 Days |
| _ga | This Google cookie is the main cookie used by analytics, and enables the service to distinguish one visitor from another. | Required | 13 Months |
| _ga_# | This Google cookie is used to track and store page views. | Required | 13 Months |
| _gcl_au | This Google cookie is used to store and track conversions to help with advertising campaigns. | Required | 90 Days |
| _gid | This Google Analytics cookie is used by ShareThis to distinguish users. | Required | 1 Day |
| OptanonAlertBoxClosed | This cookie is set by websites using certain versions of the OneTrust Cookie Law Compliance Solution. | Required | 12 Months |
| OptanonConsent | This cookie is set by OneTrust's cookie compliance solution. It stores information about the categories of cookies that the site uses and whether visitors have given or withdrawn their consent for the use of each category. | Required | 12 Months |
| __adroll_fpc | Adroll sets this cookie to collect information on users across different websites for relevant advertising. | Required | 12 Months |
| __ar_v4 | Adroll sets this cookie to enable conversion tracking, audience segmentation, and ad personalization. | Required | 12 Months |
| _cfuvid | This cloudflare cookie enables the Cloudflare WAF to distinguish users who have the same IP address. | Required | Session |
| _hp2_id.1279799279 | This heap analytics cookie stores a unique user ID to store and track interaction. | Required | 14 Months |
| _hp2_ses_props.1279799279 | This heap analytics cookie stores performend actions on the website. | Required | 1 Day |
| _mkto_trk | This Marketo cookie allows the website to track visitor behavior on the site. | Required | 24 Months |
| _okta_attribution | This cookie is used for authentication. | Required | Session |
| _okta_original_attribution | This cookie is used for authentication. | Required | 12 Months |
| _okta_session_attribution | This cookie is used for authentication. | Required | Session |
| _rdt_uuid | This cookie is set by Reddit and is used for remarketing on reddit.com | Required | 6 Months |
| vs_conv_ai | This LiftAI cookie is used to track and analyse users behaviour on websites. | Required | Session |
| vs_intent | This LiftAI cookie is used to track and analyse users behaviour on websites. | Required | Session |
| vs_lift_ai | This LiftAI cookie is used to track and analyse users behaviour on websites. | Required | Session |
| vs_sid | This LiftAI cookie is used to track and analyse users behaviour on websites. | Required | Session |
| vs_vfs | This LiftAI cookie is used to track and analyse users behaviour on websites. | Required | Session |
| vs_vid | This LiftAI cookie is used to track and analyse users behaviour on websites. | Required | 24 Months |
Please note that the following third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies, but may also be required for the site to function correctly:
Fan engagement - Monterosa
Auth0 / Okta
DoubleClick
CloudFlare
YouTube
HotJar
To deactivate the use of optional third party advertising cookies, you may visit the relevant consumer page to manage the use of these types of cookies.
You can choose which analytics, advertising and personalisation cookies we can set by clicking on the button(s):
| Essential cookies | ALWAYS ACTIVE |
| Analytics | Off |
| Advertising | Off |
| Personalisation | Off |
You can also choose to "Disagree to All" cookies in the cookie banner, however all the essential cookies will remain.
However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Except for essential cookies, all cookies will expire after 24 Months.
Managing Cookies
If you want to delete any cookies that are already on your computer, you can manage your preferences using the link below.
To find out more about cookies please see https://www.youronlinechoices.com/uk/ which contains further information about behavioural advertising and online privacy.
